Cleaners Croydon is committed to providing a safe and healthy working environment for all employees, contractors, clients, visitors and members of the public who may be affected by our cleaning activities. This Health and Safety Policy sets out our approach to identifying, controlling and reducing risks associated with cleaning work across the areas we serve.
The primary aim of this policy is to prevent injury, ill health and incidents arising from our operations. We will comply with all relevant health and safety legislation and recognised industry best practice applicable to professional cleaning services.
Overall responsibility for health and safety rests with the company management, who will provide the resources, information and systems needed to implement this policy. Supervisors are responsible for day-to-day monitoring of safe working practices on site. Every cleaner and member of staff has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions.
We will conduct suitable and sufficient risk assessments for our cleaning tasks, premises and equipment. These assessments will be reviewed periodically and whenever there are significant changes in work processes, products, equipment or locations.
Findings from risk assessments will be used to develop clear, practical safe systems of work. These will be communicated to all relevant staff through training, instruction and supervision. Employees must follow all safe working procedures and report any issues that may require reassessment.
The safe use, storage and disposal of cleaning chemicals and other hazardous substances is a key priority. We will obtain and retain safety data sheets for all products used. Where required, we will complete formal assessments to identify appropriate control measures.
Cleaning staff will receive training on the correct dilution, application, storage and disposal of chemicals, including the importance of never mixing incompatible substances. Only authorised and trained personnel may handle specific specialist products. All containers must be clearly labelled, and chemicals stored securely when not in use.
All cleaning equipment, including vacuum cleaners, floor machines, steam cleaners, ladders and other tools, will be selected for suitability and maintained in a safe condition. Equipment will be inspected regularly, and any faults must be reported immediately and taken out of service until repaired or replaced.
Staff will be trained in the correct use, transportation and storage of equipment, with particular emphasis on electrical safety, trailing cables, and safe handling of heavy or motorised machinery.
Where risks cannot be eliminated by other means, appropriate personal protective equipment will be provided at no cost to employees. This may include gloves, eye protection, masks, protective footwear, hi-visibility garments or other items identified by risk assessment.
Employees must use the protective equipment provided in accordance with their training and instructions and must report any defects or loss so that replacements can be arranged promptly.
Cleaning work often involves lifting, carrying, pushing, pulling and repetitive movements. We will assess manual handling risks and design work methods that minimise strain, including the use of trolleys, suitable tools and lighter loads where practicable.
All cleaning personnel will receive manual handling training covering safe lifting techniques, posture, and the importance of seeking assistance for heavy or awkward objects. We will promote good ergonomic practices to help reduce the risk of long-term musculoskeletal problems.
We recognise that wet floors, trailing cables and obstacles can create slip, trip and fall hazards in cleaning environments. Our procedures include the use of clear warning signs, prompt cleaning of spillages, safe routing of leads and careful planning of work in busy or confined areas.
When working at height, such as using ladders or step stools for internal cleaning, staff will only use equipment that is in good condition and suitable for the task. They will follow training on safe positioning, three-point contact and avoiding overreaching.
We will provide information, instruction, training and supervision to ensure employees are competent to carry out their duties safely. This includes induction training for new starters and ongoing refresher training when needed or when new risks are introduced.
We will take seriously any concerns raised about health, stress or fatigue related to cleaning duties or working patterns, and we encourage open communication so that issues can be addressed promptly and fairly.
When working at client premises, we will cooperate with site management to ensure that our activities are coordinated with their own safety arrangements. We will follow any site-specific rules and emergency procedures, including fire evacuation and security requirements.
We will take reasonable steps to protect building occupants and visitors during cleaning activities, including clear signage, barrier use where necessary and scheduling work to minimise disruption and risk.
All accidents, incidents, near misses and hazardous conditions must be reported as soon as possible to a supervisor or manager. We will investigate these reports to identify causes and implement corrective actions to prevent recurrence.
Staff will be briefed on emergency arrangements relevant to their place of work, including fire alarms, escape routes and first-aid provision. Where staff work alone or outside normal hours, additional safeguards will be considered and implemented as appropriate.
Cleaners Croydon is committed to ongoing improvement in health and safety performance. We will monitor compliance with this policy through regular site checks, audits, incident reviews and feedback from employees and clients.
This Health and Safety Policy will be reviewed periodically and updated when necessary to reflect changes in legislation, industry standards, work practices or organisational structure. The latest version will be communicated to all staff and made available to clients upon request.
By working together and following this policy, we aim to deliver professional cleaning services while safeguarding the health, safety and welfare of everyone involved.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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